XIII. Making Innovations in Social Governance System

To make innovations in social governance, we must direct our primary attention to safeguarding the fundamental interests of the broadest masses of the people, increase the factors of harmony to the maximum, invigorate social development and improve the social governance level, comprehensively promote the building of “China of law and order,” safeguard national security, ensure that the people live and work in peace and contentment, and that the society is stable and orderly.

47. Improving methods of social governance. We will persist in implementing system governance, strengthen leadership by the Party committee, give full play to the leading role of the government and encourage and support the participation of all sectors of the society, so as to achieve positive interaction between the government management on the one hand and social self-management and residents' self-management on the other. We will adhere to governance in accordance with the law, strengthen the legal guarantees, and resolve social conflicts in line with the thought and approaches of the rule of law. We will persist in adopting a holistic approach in this work, strengthen moral restraint, discipline social behavior, adjust interest relationships, coordinate social relationships and solve social problems. We will persist in governing from the source, dealing with both the symptoms and root causes with the focus on the root causes, taking networked management and socialized service as our direction, improving grass-roots level comprehensive service platforms, reflecting and coordinating in a timely manner the interests and appeals of the people from all walks of life and at all levels.

48. Kindling the vigor of social organizations. We will correctly handle the relationship between the government and society, intensify efforts to separate government administration and social organizations, encourage the social organizations to clarify their rights and obligations, and enforce self-management and play their role in accordance with the law. Social organizations should be commissioned to provide public services that they are apt to supply and tackle matters that they are able to tackle. We will support and develop volunteer service organizations. We will achieve a true disconnection of trade associations and chambers of commerce from administrative departments, prioritize fostering and development of such social organizations as trade associations and chambers of commerce, scientific and technological associations, charity and philanthropic organizations, and urban and rural community service organizations. These organizations can directly apply for registration in accordance with the law when they are established. We will strengthen the management of social organizations and foreign NGOs in China, and guide them to carry out their activities in accordance with the law.

49. Innovating systems that can effectively prevent and solve social conflicts. We will improve social stability risk assessment mechanism for major policy decisions. We will establish an open and orderly mechanism under which people can express their grievances, psychological intervention is conducted, conflicts are mediated and rights and interests are guaranteed, so as to ensure that the problems of the people can be reported, conflicts can be resolved and the people's rights and interests can be guaranteed. We will reform the administrative review system, improve the mechanism for administrative review cases, and correct unlawful or improper administrative acts. We will improve the system under which mediation by the people, by an administrative organ and by a judicial organ functions jointly, and establish a comprehensive mechanism to mediate and resolve conflicts and disputes. We will reform the system for handling complaints in the form of letters and visits, implement an online system for handling complaints in the form of letters and visits, and improve the mechanism to resolve the people's appeals on the spot and in a timely manner. We will settle complaints in the form of letters and visits that involve law violations and law suits by judicial means. We will establish the system for the conclusion of complaints in the form of letters and visits involving law violations and law suits in accordance with the law.

50. Improving the public security system. We will improve unified, authoritative food and drug safety oversight organizations, establish the strictest supervision rules that cover the entire process, establish a food production origin tracing system and quality labeling system to guarantee food and drug safety. We will deepen the reform of production safety management system, establish a potential danger inspection and management system and a safety prevention and control system to contain the occurrence of major accidents. We will improve the disaster prevention, reduction and relief system. We will strengthen comprehensive measures for public security, introduce multi-tiered prevention and control system for public security, and strictly guard against and punish all sorts of unlawful and criminal activities in accordance with the law. Adhering to the principles of active utilization, scientific development, law-based management and ensured safety, we will strengthen management of the Internet in accordance with the law, accelerate the improvement of leadership system for Internet management, and guarantee the country's Internet and information safety. We will establish the Council of State Security and improve the national security system and strategies to guarantee the country's national security.