Home> Business
HP in the dock over alleged faulty device
March-15-2010

US computer maker Hewlett-Packard (HP) may have to face a series of lawsuits this year from Chinese consumers who found their HP notebook computers faulty, according to a lawyer representing more than 170 consumers angry with the company.

It may become the biggest organized consumer action against HP since the company entered China in 1985.

Wang Yufeng, a lawyer at the Yingke Law Firm in Beijing, said his group is preparing to take HP to court later this year.

He said the plaintiffs of the first suit were two HP purchasers in Beijing and the group was also planning to launch a series of lawsuits representing another 15 consumers against the company later this year.

Wang's group has filed a complaint to the General Administration of Quality Supervision, Inspection and Quarantine this month on behalf of more than 170 consumers against HP.

According to figures from Laweach, a not-for-profit website that helped organize laptop users for the case, it has received complaints from more than 1,300 Chinese people who reported their notebook computers had malfunctioning screens and overheating problems. It requests the Chinese government to investigate the case and order HP to launch a recall of the allegedly faulty notebooks.

HP contended in a statement last week that there were some "common symptoms" in certain models of its notebook computers sold in China. But it said the reasons that caused the symptoms varied.

HP said it had offered an extension of warranty periods for some notebook models and urged consumers to contact the company's after-sales team to report the problem.

Xu Wei, one of the angry HP consumers says that is not a thorough solution to the problem. He believes that the problem is a defect in the design and wants HP to give him a new computer.

The 30-year-old employee of a clothing firm in Beijing said he bought an HP laptop V3803 in May 2008 for his wife. Four months later, he found the product often made strange noises and had a severe overheating problem. Later, the screen of the laptop failed to work.

"In the following 18 months I took my laptop to HP six times but they still could'nt solve the problem," said Xu. He said he has lost confidence with HP and plans to launch a lawsuit against the company if his demands are not met.

According to Wang, the problems with HP's product were down to faulty graphics cards produced by Nvidia, a chipmaker which supplies several PC producers.

In July 2008, Nvidia publicly acknowledged quality problems with some graphics cards and announced that it was paying PC makers to deal with resulting problems.

"HP has recalled many products in foreign markets since 2003 but it never did in China," said Wang. He thinks that is "discrimination" towards Chinese consumers. Wang admitted that the lawsuit against HP was a way of attracting attention from the government and the public because China has yet to have any regulations on computer recalls.

According to Yao Haifang, an teacher at the law school in Renmin University, China launched its first recall regulation in 2004 for automobiles and currently only has similar regulations on pharmaceuticals, toys and food products.

But Wang said he hopes they can set a precedent and help strengthen the protection of consumer rights in China.

 
主站蜘蛛池模板: 处破之轻点好疼十八分钟| 黄色一级视频欧美| 工囗番漫画全彩无遮拦大全| 亚洲欧美日韩天堂在线观看| 香港台湾日本三级纶理在线视| 国产精品毛片在线完整版| 99热亚洲色精品国产88| 小雪坐莲许老二的胯上| 亚洲av无码之日韩精品| 福利国产微拍广场一区视频在线| 国产ts在线播放| 青青草成人在线| 国产高清视频一区三区| xxxx性开放xxxx| 日韩亚洲欧美性感视频影片免费看| 亚洲变态另类一区二区三区| 精品国产一区二区三区色欲| 国产日韩在线观看视频网站| eeuss免费天堂影院| 日本牲交大片免费观看| 亚洲第一成年免费网站| 色一情一乱一伦黄| 国产在线jyzzjyzz免费麻豆| 欧美另类黑人巨大videos| 国产精品久久香蕉免费播放| 91av视频网站| 国模精品视频一区二区三区| 99在线视频精品| 天下第一社区视频在线观看www | 高清色本在线www| 国产黄三级高清在线观看播放| bt自拍另类综合欧美| 女人18毛片a级毛片免费视频 | 午夜性色一区二区三区不卡视频| jlzzjlzz亚洲jzjzjz| 国产美女自慰在线观看| 91香蕉国产在线观看人员| 尤物193yw在线看| 一级毛片在线播放免费| 性xxxxx大片免费视频| 久久国产精品亚洲综合|