The first smart bank in Ningxia has been set up in Shizuishan Bank located at Jiefangxijie Street in Yinchuan City, Ningxia Hui Autonomous Region. Clients can open a card account within 2 minutes, and from long distance through VTM. Mr. Li has just opened a card and praised highly of it.
Entering this bank, clients will first find the smart navigation system, queue preprocessing system and form filling area. The personal information of clients could be transmitted to tellers’ operation system by just swiping the ID cards on smart queuing machines, avoiding the trouble of filling forms by hand. Clients could also register for the appointment on cellphones at home or on the way to the bank.
At the smart self-service area, clients can perform 40 transactions on his own, like opening an account, signing a contract of E-bank, purchasing finance products, recharging, paying and etc. Loan, deposit and finance information could be got easily through touching the smart interactive desktop and the needed information could also be sent to the clients’ email box.
The service pattern of smart bank has provided a new experience for the clients, improving the efficiency in business handling as well as reducing the staff cost for the bank.
