Brand culture in China should start with managers

By Mike Bastin
0 CommentsPrint E-mail China Daily, February 25, 2010
Adjust font size:

As China and Chinese companies continue to develop and compete in the global market place, surely it is about time we start to see the emergence of global Chinese brands?

Having taught brand management in China for more than 10 years, I continue to gain a real insight into the issues surrounding this most important aspect of modern business. First, let's remove any confusion about the definition of a "brand" and what distinguishes a "product" from a "brand":

A product is defined as a functional proposition with tangible features, for example, a digital camera or a mobile phone with camera and Internet access, a car with four-wheel drive and air conditioning. A brand combines this functional proposition with an emotional consumer experience, for example, Nokia "brings people together" and BMW represents "status", "success" and "power".

There are several branding myths. One is that branding requires heavy advertising: many successful brands, such as Starbucks, do not advertise. Another is that a brand must have a Western image. However, Tsingtao beer, one of China's most successful international brands, not only carries the name of a distinguished Chinese city but also uses Chinese history as a key part of its branding with pictures of the Great Wall and Confucius on its website. Many believe global branding requires a standardized brand but this is not the case. Kentucky Fried Chicken incorporates more and more very Chinese food offerings.

It's also not true that branding only applies to large companies: small companies, especially hi-tech ones, are increasingly developing successful brands. Globalization and technological advances will create more and more opportunities for small companies to develop and maintain successful brands. In particular, smaller companies are usually more capable of the increasing flexibility required to adapt the brand. Another myth is that branding only applies to visible, consumer products, such as cars, clothes and shoes. This "emotional experience" that distinguishes a "product" from a "brand" also applies just as much to other product categories including business-to-business products. However the meaning is different. For example, Intel commands consumer "trust" and "respect", which define its "emotional experience".

Consumers, especially Chinese consumers, are increasingly brand-focused. Research shows that consumers select only a few brands from which to choose within a product category rather than consider product features first. Some of my recent research with Chinese mobile phone consumers reveals clearly that they do not identify first the most desirable mobile phone features, such as Internet access, speed and camera, and then consider brand alternatives. Instead, Chinese consumers ring-fence only those brands considered acceptable, such as Nokia, Samsung, and then begin their decision making focusing only on these acceptable brands.

Successful brands create greater customer loyalty and as a result, higher profit. This is even more apparent during an economic downturn, when consumers continue to purchase the brands they really value and trust.

All successful brands first develop and maintain the highest product quality standards. For example, BMW has become an extremely powerful, fashionable brand. However, this has only been achieved as a result of consistently high levels of product quality, the foundation of all successful brands. Advertising and other marketing promotions will never build a brand without consumer trust in product quality.

1   2   Next  


Print E-mail Bookmark and Share

Go to Forum >>0 Comments

No comments.

Add your comments...

  • User Name Required
  • Your Comment
  • Racist, abusive and off-topic comments may be removed by the moderator.
Send your storiesGet more from China.org.cnMobileRSSNewsletter
主站蜘蛛池模板: 欧美日韩生活片| 国产午夜鲁丝片AV无码免费| 午夜一区二区在线观看| 97人人模人人爽人人少妇| 特级毛片爽www免费版| 国产无遮挡又黄又爽免费视频| 三上悠亚电影全集免费| 欧美丰满熟妇XXXX| 再灬再灬再灬深一点舒服| 0588影视手机免费看片| 成人无码免费一区二区三区| 亚洲国产成人精品无码区二本 | 久久亚洲中文字幕精品有坂深雪 | 国产三级在线观看视频不卡| 99久久人妻无码精品系列蜜桃 | 日本免费精品视频| 亚洲欧美一二三区| 美女被免费喷白浆视频| 国产禁女女网站免费看| 一个人晚上睡不着看b站大全| 旧里番yy4480在线高清影院| 人妻中文字幕在线网站| 蜜芽亚洲欧美一区二区电影| 国产裸体歌舞一区二区| 中国黄色一级大片| 最新国产精品精品视频| 亚洲精品视频专区| 美女毛片一区二区三区四区| 国产亚洲精品2021自在线| 2019天天干夜夜操| 好吊妞视频这里有精品| 久久亚洲av无码精品色午夜| 晚上睡不着来b站一次看过瘾| 亚洲一级片在线观看| 男人操女人视频网站| 国产乱码卡一卡2卡三卡四| 三级国产女主播在线观看| 女人18毛片a级毛片免费视频| 久久九九久精品国产免费直播| 日韩精品一区二区三区在线观看| 亚洲日韩中文字幕在线播放|