Homecoming turns bumpy amid ticketing glitches

0 Comment(s)Print E-mail Xinhua, January 16, 2012
Adjust font size:

It's called the world's largest annual human migration -- the Chinese New Year travel rush, with hundreds of millions people heading home. However, many have started their homegoing trips with complaints and frustration this year due to a new computerized ticketing system.

The online ticketing system, www.12306.cn, was launched by the Ministry of Railways (MOR) to make it easier for travelers to make it home during the holiday travel rush. But the attempt has stirred controversy after the website crashed due to overwhelming demand for tickets before the Spring Festival, which falls on Jan. 23 this year.

Some travelers complained of being told upon arriving at their stations that their online orders didn't go through, despite payment confirmation. Meanwhile, migrant workers, who make up a large percentage of China's New Year travelers, said the system was useless to them because they don't have computer access.

Since the website was designed and developed by an MOR affiliate, the China Academy of Railway Sciences (CARS), some complaints were aimed at the ministry. On the other hand, those who managed to get a ticket said the website was helpful. One Internet user wrote on Sina Weibo, a popular Chinese microblogging service: "I had to repeatedly refresh the site for over five hours before I could secure a ticket. Defective, but helpful."

Travelers are also able to buy tickets over the phone 12 days ahead of departure this year. And travelers are required to present proof of identification in order to curb ticket scalping.

CARS deputy director Kang Xiong said there is still a considerable gap between the website's designed serving capacity and demand, as network bandwidth is inadequate.

According to Li Shuyang, deputy chief engineer of the MOR's information and technology center, the ministry underestimated the demand for online ticket purchasing when designing the website. The center is in charge of building and operating the website.

"Daily transactions on the site hit 1.66 million during one peak period, exceeding the site's designed capacity of one million and causing system failures," Li said.

Li said the site's bandwidth has been increased and further expansions will be put into place.

According to Kang, the MOR has begun planning and designing a new ticketing platform featuring multiple purchase channels and multiple means of payment.

The root cause of Chinese New Year travel woes -- a huge gap between the enormous demand and the country's limited transport capacity -- will be hard to bridge, said one industry expert under condition of anonymity.

"No matter how well the system is developed, there will always be people who cannot get train tickets on the website," he said.

More than 3 billion trips are expected to be made during the 40-day travel rush, of which 235 million trips will be made via the country's railways, according to the MOR.

Print E-mail Bookmark and Share

Go to Forum >>0 Comment(s)

No comments.

Add your comments...

  • User Name Required
  • Your Comment
  • Racist, abusive and off-topic comments may be removed by the moderator.
Send your storiesGet more from China.org.cnMobileRSSNewsletter
主站蜘蛛池模板: 日本一道综合久久aⅴ免费| 欧美第一页在线| 国产一级淫片免费播放电影| 全免费毛片在线播放| 天堂8在线天堂资源bt| 中国国语毛片免费观看视频| 日韩一区二三区国产好的精华液| 亚洲伊人久久大香线蕉综合图片 | 久久99精品久久久久久动态图| 柳岩aa一一级毛片| 亚洲日韩乱码中文字幕| 深夜福利视频导航| 免费日韩一级片| 精品香蕉一区二区三区| 国产v日韩v欧美v精品专区| 青青国产线免观| 国产成人h在线视频| 免费在线观看h| 国产福利高颜值在线观看| 男女无遮挡动态图| 国产精品线在线精品| 97久久天天综合色天天综合色hd| 天天爱天天做久久天天狠狼| 免费的黄色影片| 美国式家庭禁忌| 国产99视频精品免视看7| 西西人体欧美大胆在线| 国产午夜精品一区二区三区漫画| 91精品视频免费| 国产成人精品久久一区二区小说 | 嗯嗯啊在线观看网址| 色婷婷亚洲十月十月色天| 国产亚洲成AV人片在线观看 | 少妇厨房愉情理9仑片视频| 三级黄色片在线观看| 扒开粉嫩的小缝喷出水视频| 丰满老熟妇好大bbbbb| 无码一区二区三区免费| 久久88色综合色鬼| 无码免费一区二区三区免费播放| 久久er99热精品一区二区|