Toyota's recall called discriminatory in China

0 CommentsPrint E-mail CRI, March 18, 2010
Adjust font size:

As Toyota's recall problems persist around the globe, the Japanese auto giant unexpectedly has become entangled in another dispute after Chinese authorities and customers accused it of a discriminatory recall policy, the "China Economic Times" reports.

"The way Toyota has treated Chinese customers is different from how it conducted itself in the U.S.," said Zheng Yumin, head of the Zhejiang provincial industry and commerce administration. "It's unfair for Chinese customers. The company is less active about doing a recall of problem vehicles in China than in the U.S., and it has not announced any pragmatic measure to avoid future accidents."

Since the recall began late last year, the world's largest automaker has recalled more than 6 million vehicles among eight of its models in the United States. But in China, it has recalled only 75,000 RAV4 compact SUVs.

According to the Zhejiang provincial consumers association, Toyota vehicles received the most complaints among cars owned by Chinese consumers. The complaints were mainly about brake glitches in Camry models and incompetent off-road performances of the Highlander SUV.

"Toyota also required its U.S. staff to visit affected users and help drive the problem vehicles to its garages and offered owners temporary replacements for free," Zheng was quoted as saying in the report. "For users driving to Toyota's outlets personally, the company will reimburse their travel expenses. But in China, customers have to drive to the designated repair workshops, and some even have to go several times because of a shortage of related parts."

Both the provincial industry and commerce administration and the consumers association in Zhejiang have urged Toyota to moderately compensate Chinese consumers in addition to repairing their vehicles in a timely manner.

In response, an official with FAW Toyota Motor Sales who is in charge of Toyota's recall in China, told the newspaper the company would only pay for repair fees and offer free replacements for those whose cars could not be fixed in a short period. He said no compensation would be offered to Chinese consumers.

The local Toyota official also said the company's recall was not as wide in China as in the United States, because it involved only RAV4 vehicles sold in China which had the same deficient gas pedals as those widely used in the U.S.

Print E-mail Bookmark and Share

Go to Forum >>0 Comments

No comments.

Add your comments...

  • User Name Required
  • Your Comment
  • Racist, abusive and off-topic comments may be removed by the moderator.
Send your storiesGet more from China.org.cnMobileRSSNewsletter
主站蜘蛛池模板: 天天干天天爱天天操| 日韩中文字幕一在线| 免费人成激情视频| 蜜芽.768.忘忧草二区老狼| 国产福利在线看| 91欧美精品激情在线观看最新| 小小视频日本高清完整版| 久久99国产精品尤物| 曰皮全部过程视频免费国产30分钟 | 67194线路1(点击进入)| 天堂网www最新版资源在线| 一级做性色a爰片久久毛片免费| 无码免费一区二区三区免费播放| 久久精品无码专区免费| 欧美一级久久久久久久大| 亚洲成色www久久网站| 波多野结衣厨房被强电影| 免费人成在线观看网站品爱网| 精品在线小视频| 另类视频在线观看| 老司机在线免费视频| 国产主播福利精品一区二区| 黄色永久免费网站| 国产日产在线观看| 亚洲欧洲另类春色校园网站| 国产精品免费久久久久影院| 2019天天干| 国产综合久久久久鬼色| 97成人碰碰久久人人超级碰OO| 在线视频一区二区三区在线播放| www..99557c..com| 好紧的小嫩木耳白浆| 一级国产黄色片| 干妞网在线观看| 一级毛片aaaaaa免费看| 性欧美wideos| 一级免费黄色毛片| 妲己高h荡肉呻吟np| 一区二区高清在线观看| 尤物视频193.com| 一本大道香蕉视频在线观看|