Thomas Debrowski, executive vice-president of Mattel's global
operations apologized personally Friday to a senior Chinese
official for the massive recall of Made-in-China toys due to design
flaws committed by itself.
"Mattel takes full responsibility for those recalls and I would
like to apologize personally to you, the Chinese people and all of
the customers who received toys that have been manufactured,"
Debrowski told Li Changjiang, head of the General Administration of
Quality Supervision, Inspection and Quarantine, in their meeting
here.
Debrowski admitted that the vast majority of its recalled toys
were of design flaws rather than the manufacturing errors of
China.
Mattel staged three separate recalls this summer including
Barbie doll accessories and Fisher-Price units because of concerns
about lead paint and magnets that could be swallowed.
According to a press release of the Mattel, 17.4 million toys
have been recalled because of loose magnets and those recalled
because of impermissible levels of lead numbered 2.2 millions.
The magnets related recalls were due to emerging issues
concerning design and this has nothing to do with whether the toys
were manufactured in China, said the press release.
"Mattel does not require Chinese manufacturers to be responsible
for the magnets related recalls due to design problems," it
said.
It also admitted that Mattel's lead-related recalls were "overly
inclusive" as the company were "committed to applying the highest
standards of safety for its products".
"The follow-up inspections also confirmed that part of the
recalled toys complied with the U.S. standards."
The same high standards to recalls of its products have been
applied in the EU and other countries despite the fact that some of
these products may have met local safety standards. its said.
falling off.
Calling his conversation with Thomas Debrowski "frank", Li
Changjiang said in a subsequent news briefing that he appreciated
Debrowski's "impartial analysis" and his "responsible and honest
explanations".
He said the conclusion of Mattel was basically consistent with
the results of investigations carried out by the Chinese side,
which showed that 87 percent of the 21 million recalled toys had
design flaws while the remaining 13 percent contained excessive
lead.
"Expanding the recall without disclosing the exact proportion of
the recalled toys among all its imports isn't proper. We hope the
U.S. company could handle similar issues in an improved way in
future," he said.
China is the world's largest toy manufacturer, exporting 22
billion toys last year, about 60 percent of the world's total.
(Xinhua News Agency September 22, 2007)
