Japanese media criticize Toyota chief for response

0 CommentsPrint E-mail China Daily via Agencies, February 7, 2010
Adjust font size:

Japanese media sharply criticized Toyota's president Saturday as offering a delayed and unconvincing explanation for the massive car recall that has sullied the world's biggest automaker and Japanese corporate icon.

The sign of a Toyota garage is pictured in front of an advertising billboard in Vienna February 5, 2010. [Chinadaily.com.cn via Agencies] 

Akio Toyoda, the founder's grandson appointed to lead Toyota Motor Corp last June, emerged late Friday to apologize and address criticism that the company mishandled a crisis over sticking gas pedals. But he stopped short of ordering a recall for Toyota's iconic Prius hybrid for separate braking problems.

Toyoda's appearance before reporters at a company office in the central Japanese city of Nagoya made front pages of the country's leading newspapers but won no praise.

"Words are not enough," the top Nikkei business daily commented in an editorial. "The company's crisis management ability is being subjected to severe scrutiny."

"Utterly too late," the nationwide Asahi newspaper said of Toyota's delayed reaction since the crisis arose January 21 with a global recall of millions of vehicles. "The entire world is watching how Toyota can humbly learn from its series of recent failures and make safe cars."

At his first news conference since the recall of 4.5 million cars, Toyoda promised to beef up quality control and said he would head a special committee to review quality checks, go over consumer complaints and listen to outside experts to develop a fix.

Toyota's failure to stem its widening safety crisis has stunned American consumers and experts who had come to expect only streamlined efficiency from a company at the pinnacle of the global auto industry.

"Toyota needs to be more assertive in terms of providing consumers comfort that the immediate problem is being addressed ... and that it can deal with these crises," said Sherman Abe, a business professor at Hitotsubashi University in Tokyo.

It took prodding from the US government for Toyota to recall the vehicles, about half of them in North America, for gas pedals that can stick and cause sudden acceleration.

Asked if he should have acted more quickly, Toyoda replied in hesitant English: "I will do my best."

The company name is spelled and pronounced differently from the founding family name because Toyota was considered to have a luckier number of brush strokes when written in Japanese.

Toyoda is the second successive Toyota president to apologize for car defects. The first, Katsuaki Watanabe, shocked a news conference in 2006, bowing low to the group before promising to improve quality.

Toyoda bowed as he greeted reporters, but not in apology. He told the hastily called news conference that the company had not decided what to do about problems in the braking system of the Prius gas-electric hybrid. The high-mileage, low-pollution car is a leader in its field and a symbol of Toyota technology.

Toyoda and Shinichi Sasaki, who oversees quality control, offered no new explanations for the braking problem.

Prius drivers, mostly in the US but some in Japan, have complained of a short delay before the brakes kick in -- a flaw Toyota says can be fixed with a software programming change. The lag occurs as the car is switching between brakes for the gas engine and the electric motor -- a process that is key to the hybrid's increased mileage.

Toyota spokesman Mike Michels said Friday the company continues to weigh options on how to handle repairs of the problem, and it is communicating with the National Highway Traffic Safety Administration in the US.

Among options is a campaign to notify Toyota owners to bring their cars in for repairs, or a full-fledged safety recall. Michels said he could not say when Toyota would make a decision.

The automaker said it fixed the programming glitch in Prius models that went on sale since last month, but has done nothing on 270,000 Prius cars sold last year in Japan and the US.

The lack of action has raised questions about whether there is a bigger problem, but Sasaki denied any cover up.

There is high-level government concern in Japan about Toyota's quality fiasco. Cabinet ministers have expressed alarm and urged the company to move more quickly.

Prime Minister Yukio Hatoyama earlier this month ordered Industry and Trade Minister Masayuki Naoshima to convey the message. Consumer affairs minister Mizuho Fukushima also called Toyota's reaction "too slow." Transport Minister Seiji Maehara, who oversees auto regulation, has urged Toyota to consider a recall for the Prius brake problem.

No sense of crisis was apparent in Japan outside of media and government circles, however. The Toyota story was published on Saturday's front pages, but most national newspapers gave more prominence to news such as the government's planned dispatch of troops to Haiti, an ongoing political funds scandal, the government's budget deficit and global warming.

Print E-mail Bookmark and Share

Go to Forum >>0 Comments

No comments.

Add your comments...

  • User Name Required
  • Your Comment
  • Racist, abusive and off-topic comments may be removed by the moderator.
Send your storiesGet more from China.org.cnMobileRSSNewsletter
主站蜘蛛池模板: 国产漂亮白嫩美女在线观看| 大学生美女特级毛片| 久久精品香蕉视频| 欧美成人香蕉网在线观看| 免费a级毛片无码a∨性按摩| 老司机福利深夜亚洲入口| 国产女人aaa级久久久级| 天堂资源最新版在线官网| 在线观看一级毛片| www成人免费观看网站| 成人精品一区二区三区校园激情| 久久人妻av一区二区软件| 最新猫咪www免费人成| 亚洲国产精品久久网午夜| 污污成人一区二区三区四区| 人妻无码一区二区三区AV| 精品一区二区三区四区| 午夜视频在线免费| 色吊丝免费观看网站| 国产人成免费视频| 麻豆国产高清精品国在线| 国产精品99久久精品爆乳| 2020国产精品永久在线| 国模吧双双大尺度炮交gogo| a级片免费在线观看| 婷婷久久五月天| 一级毛片成人免费看a| 成年女人永久免费看片| 久久99中文字幕伊人| 日本乱人伦aⅴ精品| 久久国产精久久精产国| 日韩精品专区av无码| 亚欧成人中文字幕一区| 欧洲美熟女乱又伦免费视频| 亚洲成人黄色网| 欧美激情二区三区| 亚洲欧美视频在线| 欧美韩国日本在线观看| 亚洲激情成人网| 欧美激情高清整在线| 亚洲神级电影国语版|